Les comparto este análisis del experto en entrenamiento de medios Brad Phillips autor del blog Mr. Media Training que publica justo cuando termina la famosa entrevista de Oprah a Lance Armstrong. Si ustedes tuvieron oportunidad de ver esta entrevista, cual es su opinión?
¿Si Lance Armstrong les hubiera pedido asesoría en su crisis le hubieran recomendado aceptar esta entrevista?
A sociopath is defined as a pathological liar who lacks remorse, is manipulative and superficially charming, and who fails to take responsibility for his actions.
Watching Lance Armstrong’s interview with Oprah Winfrey tonight, you wouldn’t have to work hard to make the case that he fits that classic profile.
Armstrong offered a self-interested and rather obvious admission of guilt, but didn’t look like he really meant it. On some intellectual level, he seemed to understand that he had to make a perfunctory admission—but that’s all he gave, failing to deliver his words with the emotion that would give the public a hint that he “got it.”
A person in crisis who “gets it” doesn’t say that he looked up the definition of the word “cheat” and then reveal that he didn’t think he met that definition. Nor should a person in crisis play games when asked whether it was true that he never failed a drug test (in fact, he said, he didn’t, evading the real point of Oprah’s question).
But one of his lowest moments came when discussing a recent phone call with Betsy Andreu, wife of cyclist Frankie Andreu. When recounting the phone call, Armstrong seemed to find it funny that although he admitted calling her “crazy” and “a bitch,” he didn’t call her “fat.” He grinned at his apparent wit, as if he was a mischievous kid who thought his cruelty was somehow funny.
In describing himself, he told Oprah that he was “a guy who expected to get what he wanted and control every outcome.” Although he used the past tense, the same could be said for his demeanor during the interview tonight. Armstrong was stiff, with clenched hands and crossed arms—but he also couldn’t stop himself from jumping in and talking over Oprah several times.
Armstrong also used distancing third person language, calling himself “Lance Armstrong,” and linguistically trying to separate “that part of my life” from “this part” of my life—as if he wasn’t still denying the juicing charges just a few months ago.
The medium Armstrong chose for his interview was telling—by choosing an interview with Oprah Winfrey instead of, say, Steve Kroft of 60 Minutes, Armstrong made clear that this “confession” was more about image rehabilitation than a sincere attempt to come completely clean (he didn’t; he refused to offer many specifics). To Winfrey’s credit, she came prepared, asking short, to-the-point questions before getting out of Armstrong’s way.
In the end, Armstrong managed to diminish his brand even further tonight. Given his reputation, I would have expected him to train for this interview with the same seriousness he once used to prepare for his cycling events (without the doping, of course). Perhaps he did work in advance with a media trainer. But at some point, even the best media trainer can’t prevent a remorseless bully from getting out of his own way.